Date: [10/05/2024]

Introduction At Jays Design24, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, whether through our website, in person, or via any other means. 

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect We collect various types of information, including personal and non-personal information, through our website and services. This may include:

• Personal Information: This refers to information that identifies you personally, such as your name, email address, phone number, and billing information. We collect personal information when you contact us, use our services, request information, or engage in other interactions with us.

• Non-Personal Information: This is information that does not directly identify you, such as browser type, device type, IP address, and usage statistics. This information may be collected through cookies, analytics tools, or other technologies.

2. How We Use Your Information We use the information we collect for various purposes, including:

• To provide our services to you and manage client relationships.

• To communicate with you regarding project updates, service inquiries, or customer support.

• To process payments and manage billing and accounting.

• To send promotional materials, newsletters, or marketing communications (with your consent).

• To improve our website, services, and customer experience.

• To comply with legal obligations and protect our rights.

3. Disclosure of Your Information We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing services, such as payment processors or hosting services. These providers are required to protect your information.

• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be part of the transferred assets.

4. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices You have certain rights regarding your personal information, including the right to:

• Access your personal information. 

• Request correction or deletion of your personal information.

• Object to or restrict the processing of your personal information.

• Withdraw consent for certain uses of your personal information.

• Opt out of receiving marketing communications.

• To exercise these rights, please contact us using the details provided below. 

• We will respond to your request in accordance with applicable laws.

6. Retention of Information We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your information.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by email or through our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

8. Contact Information If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: jaysnyembo@gmail.com

• Phone: +27 67 103 0716

By using our services or website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or website.